Cookie Policy

What are cookies

A cookie is a small file of letters and numbers that we put on your computer, mobile or other device to use to access our website if you agree. These cookies allow us to distinguish you from other users of the website.

How do we use cookies

Our website uses three types of cookies.

Types of cookies Use of cookies
We use session cookies which expire at the end of a browser session (i.e. the session cookie is installed from when you open the browser window to when you exit the browser). Session cookies are linked to your actions during a browser session. We use session cookies to remember your browsing preferences during a browsing session. This may include to facilitate the use of webmail via the website or to remember your purchase (if you purchase an item on our website).
We use persistent cookies which are stored on your device in between browser sessions (i.e. beyond a browser session). Persistent cookies are used to remember your preferences and choices when accessing our website on your device.
We use analytic cookies which are either session or persistent cookies used for analytical purposes. Analytical cookies are used for website analytics such as to enable us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example, by making sure users are finding what they need easily.

Cookies we use

Cookie Name Cookie Owner Cookie Description
DYNSRV Hosting Provider This cookie is believed to be used for load balancing to manage server traffic demand.
MUIDB Bing These cookies are used by Microsoft advertising to anonymously identify user sessions to help us measure the effectiveness of our marketing campaigns.
_ga Google Analytics Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.
_gid Google Analytics Used to distinguish users.
_gat_UA-135135314-1 Google Analytics This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
gwcc Google Analytics This cookie is used to collect information about how visitors use our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
IDE Google/DoubleClick Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
MUID Microsoft Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics and other operational purposes.
wp-settings-time- WordPress WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wp-setting- WordPress WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
wordpress_test_cookie WordPress WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies.
wordpress_sec WordPress Essential WordPress session management cookies for logged in users.
wordpress_logged_in WordPress After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.
test_cookie Unknown
jv_enter_ts_iriFLLiBTW Unknown
jv_visits_count_iriFLLiBTW Unknown
jv_pages_count_iriFLLiBTW Unknown

Third parties

Where any third parties install cookies on your device via our website they will inform you of this and obtain your consent prior to the installation of cookie files on your device. Third parties may install cookies on website users’ devices in circumstances where a third-party application is featured on the website such as YouTube.

Consent

We are under a legal obligation to inform you about the use of cookies on our website and obtain your consent to install cookies on your device unless the installation of cookies is necessary to provide you with our services online. For example, installing cookies to remember your purchase during a browsing session in order to process your order. We inform you about the use of cookies and obtain your consent to install cookies on your device by way of a cookies notice on our homepage. You are able to withdraw your consent to the use of cookies on your device at any time. The consequences of withdrawing your consent may be that your website preferences and choices are no longer remembered. This may impact the functionality of the website.

Manage your cookies preferences

You can manage your cookies preference by adjusting your browser settings to match your preference. This would result in the installation of cookies only if your browser setting allows it.

Get in touch with our team

I engaged Consumer Credit Compliance following the introduction of the new credit regulations. Right from the initial contact I have been impressed by the process, handling of the regulatory matters and the ongoing support. I am confident in the advice provided by my Client Account Manager, Shaun Gill, and am confident that CCC will handle the administration requirements to comply with the regulations. All in all, a first-class service, which I have no hesitation in recommending.

ROGER LLOYD

Birmingham City Football Club plc

I engaged Consumer Credit Compliance following the introduction of the new credit regulations. Right from the initial contact I have been impressed by the process, handling of the regulatory matters and the ongoing support. I am confident in the advice provided by my Client Account Manager, Shaun Gill, and am confident that CCC will handle the administration requirements to comply with the regulations. All in all, a first-class service, which I have no hesitation in recommending.

ROGER LLOYD

Birmingham City Football Club plc

I engaged Consumer Credit Compliance following the introduction of the new credit regulations. Right from the initial contact I have been impressed by the process, handling of the regulatory matters and the ongoing support. I am confident in the advice provided by my Client Account Manager, Shaun Gill, and am confident that CCC will handle the administration requirements to comply with the regulations. All in all, a first-class service, which I have no hesitation in recommending.

ROGER LLOYD

Birmingham City Football Club plc